TERA Online Private Server

Privacy Policy

At Minerva TERA Online Private Server, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect and process the following categories of personal information:

  • Account Information: Username, email address, password (stored in encrypted form), and registration date.
  • Game Data: Character information, in-game activities, achievements, and progression.
  • Technical Data: IP address, device information, browser type, and operating system for security and service optimization purposes.
  • Communications: Messages sent through our support system, forums, or Discord server.
  • Payment Information: When making donations, payment details are processed through secure third-party payment processors, and we do not store complete payment information on our servers.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and maintain your game account
  • To provide, improve, and develop our services
  • To enforce our Terms of Service and ensure fair gameplay
  • To communicate with you regarding server updates, maintenance, and events
  • To detect and prevent fraudulent activities, security breaches, and potential threats
  • To process donations and provide premium services
  • To analyze gameplay patterns and optimize server performance

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Security measures include:

  • Password encryption and secure storage
  • Regular security assessments and updates
  • Access controls for administrative functions
  • Regular data backups

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Inactive accounts may be deleted after 180 days of inactivity.

5. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share information with:

  • Service Providers: Third-party services that assist us in operating our server, such as hosting providers and payment processors.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.
  • With Consent: When you have given consent for the information to be shared.

Third-party service providers have access only to personal information needed to perform their functions and are obligated to maintain its confidentiality.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and collect information about how you use our services. You can set your browser to refuse cookies, but this may limit some functionality of our website.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your information
  • The right to data portability

To exercise these rights, please contact us through our support channels.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: March 11, 2025

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our Contact Us page or via our Discord server.

By using Minerva TERA Online Private Server, you acknowledge that you have read and understand this Privacy Policy.

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